Ordering, Shipping, Payment

by di Aug 14, 2017 0 comments

Ordering

The photos on this site are examples of items I have made and sold.

However, I do have a small amount in stock so if you are interested in purchasing something contact me for photos, availability and pricing.

Alternatively, if you are interested in a bespoke item/s contact me and we can discuss your unique design, colour, timeline and pricing.

Once we have agreed on your item/s I will then send a quote including shipping (if necessary) and any taxes.

If all agreed I will send a final invoice which must be paid in full before shipping and delivery.

Shipping & Delivery

The cost of shipping is paid by the purchaser.

I'm happy to ship depending on destination and customs requirements.

The price to ship depends on what and how much you are ordering so shipping costs will be quoted at the inquiry stage.

International Delivery - I am able to ship to specific countries depending on customs requirements. Please specify delivery country and I will quote postage along with your bottle price.

Delivery to France - I use LaPoste to send bottles with recorded delivery. Please specify delivery region and I will quote postage along with your bottle price.

Local Delivery - I can deliver depending on your location in the French Alps Please ask and we can work it out - there may be a small bit of gas money.

Returns

The cost of return post is at the purchaser's expense.

Some items can break in transit - please check upon delivery and if this is the case do not accept delivery.

If you are not happy with your purchase, please contact me immediately and we can discuss replacement or refund.

Refunds

I will be happy to refund the cost of your item if it is faulty upon delivery or within 7 days of receipt.

Of course I want you to enjoy my Recycled Wine Crafts as much as I do so if you really would like a refund contact me and we can discuss resonably the solution.